Service Level Agreement Buying Guide & Risk Transparency We believe in complete transparency. Here's exactly what to expect when working with Lijinxin Packaging - from lead times to compensation policies and payment security. Get Custom Quote View More Products Lead Time Transparency Clear timelines for every order size, plus our proactive alert system for any potential delays Sampling 7-10 Days Custom sample production with design approval and material testing Design consultation: 1-2 days Sample production: 5-7 days Quality check & shipping: 1 day Small Batch 20-30 Days Orders up to 50,000 units with flexible scheduling Pre-production setup: 3-5 days Production: 15-20 days QC & packaging: 2-5 days Bulk Orders 45 Days Large volume orders (50,000+ units) with priority scheduling Material procurement: 5-10 days Production: 30-35 days Final inspection: 5-10 days Proactive Alert System We monitor every order and notify you immediately of any potential delays Material Delays 24-hour notice for supply chain disruptions Weather Impact 72-hour advance warning for weather-related delays Force Majeure Immediate notification with alternative solutions Compensation Policy Simple 3-step process for any quality issues. Our annual defect rate is controlled within 0.5% 0.5% Annual Defect Rate 24hrs Response Time 100% Issue Resolution 1 Report Issue Take photos of the defective products and send them to our quality team What to Include: • Clear photos of defects • Order number & batch info • Quantity affected • Urgency level 2 24-Hour Confirmation Our QC team analyzes the issue and confirms the compensation plan within 24 hours Our Analysis: • Root cause identification • Impact assessment • Compensation calculation • Prevention measures 3 Resolution Choose your preferred compensation method - replacement or refund Your Options: • Free replacement in next order • Immediate partial refund • Rush replacement (expedited) • Credit for future orders Compensation Examples Print Defect 100% Replacement + 10% discount Minor Damage 50% Partial refund or credit Size Variance 75% Replacement or refund Late Delivery 5-15% Discount on current order Payment & Security Multiple secure payment options designed to protect your funds and ensure smooth transactions Accepted Payment Methods Bank Transfer (T/T) Most secure for large orders. 30% deposit, 70% before shipping. Recommended for orders $10,000+ Most Secure 0% Fee Letter of Credit (L/C) Bank-guaranteed payment for maximum security on both sides. Best for first-time large orders Bank Guaranteed 0.1-0.5% Fee Trade Assurance Platform-protected transactions with built-in dispute resolution. Good for medium-sized orders Platform Protected 2-3% Fee Why We Choose These Methods Transparency: All fees and processes are clearly disclosed upfront Security: Bank-level protection for your funds and our operations Flexibility: Multiple options to suit different order sizes and risk preferences Compliance: All methods comply with international trade regulations Fund Protection Multi-Layer Protection Your funds are protected at every step of the transaction Escrow Protection Funds held securely until order completion Bank Verification All transactions verified by international banks Insurance Coverage Additional protection through trade insurance Typical Payment Schedule 1 Order Confirmation 30% deposit to begin production 30% 2 Pre-Shipment 70% balance before shipping 70% 3 Delivery Confirmation Funds released upon receipt ✓ Trust & Verification Bank Verified Verified by Bank of China and HSBC ISO Certified ISO 9001 Quality Management Trade Assured $500K+ coverage available 15 Years Proven track record Ready to Work with Complete Transparency? No hidden fees, no surprise delays, no unclear policies. Just honest, reliable packaging solutions with full risk transparency. Start Your Order View More Products
