1. Information We Collect
Personal Information
We may collect the following types of personal information when you interact with our services:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, industry, business requirements
- Communication Data: Records of correspondence, inquiries, and support requests
- Technical Information: IP address, browser type, device information, and website usage data
Non-Personal Information
We also collect non-personal information such as:
- Website analytics and usage patterns
- Aggregated demographic information
- Technical performance data
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide quotes, process orders, and deliver packaging solutions
- Communication: To respond to inquiries, provide customer support, and send updates
- Business Operations: To improve our services, conduct market research, and analyze trends
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send relevant promotional materials (with your consent)
Important: We will never sell, rent, or lease your personal information to third parties without your explicit consent, except as required by law.
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
Business Partners
We may share information with trusted business partners who assist in delivering our services, including:
- Shipping and logistics providers
- Payment processing services
- Quality certification bodies
- Technology service providers
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
4. Data Security
We implement comprehensive security measures to protect your information:
- Technical Safeguards: Encryption, secure servers, and access controls
- Physical Security: Restricted access to data centers and facilities
- Administrative Controls: Employee training and data handling procedures
- Regular Audits: Periodic security assessments and updates
Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
Generally, we retain customer data for 7 years after the last business interaction, unless a longer retention period is required by law.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data in a structured format
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience and website functionality
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
8. International Data Transfers
As a global packaging manufacturer, we may transfer your information to countries outside your residence for processing and storage. We ensure adequate protection through:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Other appropriate safeguards as required by law
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of significant changes via email or website notice
- Obtain consent for material changes where required by law
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Shantou Lijinxin Packaging Co., Ltd.
Privacy Officer
Email: bessieljxpack@outlook.com
Phone: +86 13232277822/+86 15976913589
Address: 4th, Kezhi Building, No.2 Jinze St., Xincuoliao, Longhu, Shantou, Guangdong, China
We will respond to your inquiry within 30 days of receipt.
12. Governing Law
This Privacy Policy is governed by the laws of the People's Republic of China and applicable international data protection regulations. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Shantou, Guangdong Province.
Commitment to Privacy: At Shantou Lijinxin Packaging, we believe that trust is the foundation of successful business relationships. We are committed to maintaining the highest standards of data protection and transparency in all our operations.
